Returns & Order Policy
We aim to make order details clear before a purchase is finalised.
Enquiries and order confirmation
A message sent through this website is an enquiry, not a confirmed purchase. Product availability, final price, applicable taxes or fees, and delivery or collection arrangements should be confirmed directly with us before an order is finalised.
Pricing and availability
Product availability and pricing may change. We will confirm the relevant details with the customer before an order is accepted. Images on this website are illustrative and may not show the exact product currently available.
Changes and cancellations
If you need to change or cancel an order, contact us as soon as possible at mskyeyebear@gmail.com or +1 (681) 534-1054. We will discuss what is possible based on the order status and any applicable law.
Returns, refunds and damaged items
If there is a problem with an item or an order, contact us promptly with the relevant details. We will review the circumstances and explain any available options. Nothing in this policy limits rights that customers have under applicable law.
Delivery and collection
Any delivery or collection arrangements, estimated timing, and related charges should be agreed before the order is finalised.
Questions
Contact Mary Surette at mskyeyebear@gmail.com or +1 (681) 534-1054.
The business owner should customise this policy to match the actual terms offered and applicable consumer-protection requirements.